For most organizations, change is inevitable. Because of this, you’ll most likely be involved in managing a change project at some point – be it a simple change to the way your team deals with customer complaints or a major change in organizational policy or strategy.
When you manage change effectively, you can move your organization into the new “business as usual” state swiftly, and you’ll find that other people are quick to accept change. This means that your team and organization experiences minimum disruption, and projects succeed, rather than stall and fail.
The quiz below helps you assess your change management skills. By using it, you can learn for yourself where your skills are strong, and where you need to develop new skills.
We then guide you through the key areas of change management, and give links to resources that you can use to further develop your change management skills.